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Karen Martin

Karen Martin is the Founder and President of TKMG Academy, Inc. and the President of TKMG, Inc., a global management consulting firm that specializes in business performance improvement.

Known for her keen diagnostic skills and rapid-results approach, Karen has led improvement and business transformation efforts in nearly every sector and nearly every industry–ranging from mid-sized organizations to Fortune 100 companies and government agencies at all levels.

A recognized thought leader in business performance improvement, Karen’s approach stems from her early career as a scientist, and then building and leading operations for several rapid-growth startups in the healthcare sector. Her work is deeply rooted in Lean Management.

She’s the author of five books, including Shingo Institute award-winners, The Outstanding Organization and Value Stream Mapping (co-authored with Mike Osterling); and The Kaizen Event Planner and Metrics-Based Process Mapping, both co-authored with Mike Osterling. Her latest book, Clarity First, was a finalist in 800-CEO-READ’s 2018 Business Book of the Year. Karen holds an M.A. in Education with an emphasis in Adult Learning.

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Strategy Deployment

With Karen Martin
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Strategy Deployment
With Karen Martin
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Lean Management

With Karen Martin
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Lean Management
With Karen Martin
Lean management is a multi-faceted and proven system of excellence-producing management practices. Based on the Toyota Production System, Lean management is being practiced with varying degrees of success by organizations in every industry. In this course, Karen shares the . . .
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Problem-Solving Coaching & A3 Reports

With Karen Martin
Course Overview Quick Look
Problem-Solving Coaching & A3 Reports
With Karen Martin
Building deep problem-solving capabilities is arguably an organization’s most urgent developmental need. These capabilities aren’t developed in a classroom; they’re developed through real-world problem solving with an experienced coach at a problem solver’s side. Teaching others to become better . . .
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Metrics-Based Process Mapping

With Karen Martin
Quick Look
Metrics-Based Process Mapping
With Karen Martin
Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach developed by Karen Martin and Mike Osterling. It enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often . . .
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Value Stream Transformation - Part 1 of 2

With Karen Martin
Course Overview Quick Look
Value Stream Transformation – Part 1 of 2
With Karen Martin
Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don’t understand what’s holding them back from achieving outstanding performance. Value stream analysis, design, and management is a customer-centric approach to work system design that . . .
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Value Stream Transformation - Part 2 of 2

With Karen Martin
Course Overview Quick Look
Value Stream Transformation – Part 2 of 2
With Karen Martin
In today’s rapid-fire business environment, there are too many problems to be solved and too many opportunities to be leveraged to operate without well-designed work systems. Value stream design and management is powerful means for assuring that an organization . . .
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Problem Solving: PDSA

With Karen Martin
Course Overview Quick Look
Problem Solving: PDSA
With Karen Martin
Organizations have problems and people at every level are expected to be able to solve them. But HOW an organization solves problems, and identifies the root causes, is critical. In this course, Karen Martin teaches better problem solving by . . .
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