Instructor Courses
Coming Soon
With Karen Martin
Strategy Deployment
With Karen Martin
Coming Soon
Lean Management
With Karen Martin
Lean management is a multi-faceted and proven system of excellence-producing management practices. Based on the Toyota Production System, Lean management is being practiced with varying degrees of success by organizations in every industry. In this course, Karen shares the . . .
With Karen Martin
Building deep problem-solving capabilities is arguably an organization’s most urgent developmental need. These capabilities aren’t developed in a classroom; they’re developed through real-world problem solving with an experienced coach at a problem solver’s side. Teaching others to become better . . .
Coming Soon
Metrics-Based Process Mapping
With Karen Martin
Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach developed by Karen Martin and Mike Osterling. It enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance.
The mapping technique, often . . .
With Karen Martin
Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don’t understand what’s holding them back from achieving outstanding performance.
Value stream analysis, design, and management is a customer-centric approach to work system design that . . .
With Karen Martin
In today’s rapid-fire business environment, there are too many problems to be solved and too many opportunities to be leveraged to operate without well-designed work systems. Value stream design and management is powerful means for assuring that an organization . . .
With Karen Martin
Organizations have problems and people at every level are expected to be able to solve them. But HOW an organization solves problems, and identifies the root causes, is critical.
In this course, Karen Martin teaches better problem solving by . . .