Building deep problem-solving capabilities is arguably an organization’s most urgent developmental need. These capabilities aren’t developed in a classroom; they’re developed through real-world problem solving with an experienced coach at a problem solver’s side. Teaching others to become better problem solvers can be the most fulfilling work you’ve ever done.
In this course, Karen Martin covers the role of the coach in developing people to become proficient problem solvers, the skills and traits that are necessary, the role of the problem-solving A3 report, and ways to manage coaching sessions. She uses a real-world example to illustrate the relationship between coach and problem solver and specific coaching techniques.
Each of our courses is broken into 5-10 minute lessons. The uninterrupted viewing time for this course is 84 minutes. We recommend you download the handouts prior to beginning the course.
Licenses are valid for one learner only and are not transferable. Access to a course never expires if purchased individually or with a prepaid license.
What You’ll Learn
- Common obstacles to effective problem solving
- Mindsets and behaviors that boost problem solving
- The essential roles problem-solving coaches play
- Specific coaching techniques
- The A3 Report: What it is, what it’s not, and how it’s used most effectively
- How to spread learning, one problem-solving cycle at a time
What You’ll Earn
When you pass the final exam with a score of 70% or higher, you’ll receive a signed and dated course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges are digital credentials, which verify your continued commitment to learning and development. Learners can share them on LinkedIn and other social sites, and add them to resumes and email signatures, validating their commitment to continuous improvement and growth.