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Mike Osterling

Mike Osterling has more than 20 years’ experience leading Lean transformations and business performance improvement from within organizations and as an external consultant.

Internally, he led a plant-wide transformation effort, which resulted in 65% reduction in errors, 52% reduction in customer complaints, 79% reduction in accidents, and a 59% improvement in productivity.

As a consultant, he has coached, trained, and facilitated leadership and improvement teams in a broad range of industries including manufacturing, oil and gas, financial services, technology, and healthcare.

Mike has co-authored several books with Karen Martin including Value Stream Mapping and The Kaizen Event Planner. He’s a Certified Lean Implementer, Six Sigma Black Belt, and holds a BS in Operations Management and MBA in International Business.

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Instructor Courses

Root Cause Analysis

With Mike Osterling
Course Overview Quick Look
Root Cause Analysis
With Mike Osterling
Root cause analysis is a systematic methodology for identifying the true cause or causes for a problem—a gap to be closed—so a proper countermeasure can be selected and tested. Root cause analysis helps problem solvers avoid operating with biases, . . .
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Standard Work

With Mike Osterling
Course Overview Quick Look
Standard Work
With Mike Osterling
Does your organization have defined and documented processes for all operations? Is it succinct, visual, and accessible? Do they reflect the current reality? Standard Work is today’s standard for process documentation. It reflects the current, best-known way to operate. . . .
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