Does your organization have documented processes and defined work instructions for all operations? Are they succinct, visual, and accessible? Do they reflect the current reality?
Standard Work reflects the current, best-known way to operate and is today’s standard for process documentation. Even processes with high variation or involve significant creativity benefit greatly by standardizing those aspects of the work that can and should be performed consistently.
In this course, Mike Osterling shares how standard work benefits workers and the organization alike—and how to create it.
You will learn:
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What Standard Work is
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Its benefits
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Elements of well-designed and well-documented Standard Work
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Various formats for documenting work standards and job instructions
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Considerations for creating, sustaining, and improving Standard Work
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
What You'll Earn
Learners who pass the final exam with a score of 80% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.
Course Breakdown
- Â Lesson 1 – What Standard Work Is
- Â Lesson 2 – Misconceptions
- Â Lesson 3 – Benefits
- Â Lesson 4 – Clarifications
- Â Lesson 5 – SDCA
- Â Lesson 6 – Preparation
- Â Lesson 7 – Observing the Current State
- Â Lesson 8 – Documenting the Current State
- Â Lesson 9 – Documenting Standard Work
- Â Lesson 10 – Work Instructions
- Â Lesson 11 – Job Aids
- Â Lesson 12 – Rollout
- Â Lesson 13 – Sustaining and Improving