Root Cause Analysis

Root cause analysis is a systematic methodology for identifying the true cause or causes for a problem—a gap to be closed—so a proper countermeasure can be selected and tested. Root cause analysis helps problem solvers avoid operating with biases, making assumptions, and leaping to premature solutions before they have an adequate understanding of the reason for the problem. You’ll learn:

1. The common habits related to root cause analysis that get in the way of effective problem solving
2. How to define and break problems down to create a manageable scope for applying root cause analysis
3. The overall process for the three phases of Root Cause Analysis: brainstorming, prioritization, and validation
4. And specific methods for each phase

Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.

This course is available with Latin-Spanish subtitles and handouts.

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$129 USD per learner
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$529 USD per learner

Root cause analysis is a systematic methodology for identifying the true cause or causes for a problem—a gap to be closed—so a proper countermeasure can be selected and tested. Root cause analysis helps problem solvers avoid operating with biases, making assumptions, and leaping to premature solutions before they have an adequate understanding of the reason for the problem. You’ll learn:

1. The common habits related to root cause analysis that get in the way of effective problem solving
2. How to define and break problems down to create a manageable scope for applying root cause analysis
3. The overall process for the three phases of Root Cause Analysis: brainstorming, prioritization, and validation
4. And specific methods for each phase

Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.

This course is available with Latin-Spanish subtitles and handouts.

What You'll Earn

Learners who pass the final exam with a score of 70% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.

TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.

Course Breakdown

  •  Lesson 1 – What is Root Cause Analysis (RCA)
  •  Lesson 2 – Common Problem-Solving Habits
  •  Lesson 3 – RCA Considerations
  •  Lesson 4 – Problem Definition and Breakdown
  •  Lesson 5 – The Foundation of RCA: Asking Why
  •  Lesson 6 – Identifying Potential Causes
  •  Lesson 7 – Fishbone Diagram
  •  Lesson 8 – Cause Tree
  •  Lesson 9 – Failure Mode and Effects Analysis
  •  Lesson 10 – Prioritizing Potential Causes
  •  Lesson 11 – Validating Potential Causes
  •  Lesson 12 – Quantitative Validation Charts and Graphs
  •  Lesson 13 – Multi-Vari Analysis
  •  Lesson 14 – Building and Sustaining RCA Mindsets

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