Root cause analysis is a systematic methodology for identifying the true cause or causes for a problem—a gap to be closed—so a proper countermeasure can be selected and tested. Root cause analysis helps problem solvers avoid operating with biases, making assumptions, and leaping to premature solutions before they have an adequate understanding of the reason for the problem.

Each of our courses is broken into 5-10 minute lessons. The uninterrupted viewing time for this course is 103 minutes (or 1 hour and 43 minutes). We recommend you download the handouts prior to beginning the course.

Licenses are valid for one learner only and are not transferable. Access to a course never expires if purchased individually or with a prepaid license.

What You’ll Learn

  • The common habits related to root cause analysis that get in the way of effective problem solving
  • How to define and break problems down to create a manageable scope for applying root cause analysis
  • The overall process for the three phases of Root Cause Analysis: brainstorming, prioritization, and validation.
  • And specific methods for each phase


What You’ll Earn

Knowledge. Respect. Credibility. Recognition.

Download and display your certificate, add your Achievement Badge to your LinkedIn profile, and validate your accomplishment with your employer and peers.

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