Does your organization have defined and documented work instructions for all processes? Are they succinct, visual, and accessible? Do they reflect the current, best-known way to operate?
Standard Work is today’s best practice for process documentation. Even processes with high variation or involve judgment and creativity benefit greatly by standardizing those aspects of the work that can and should be performed consistently.
In this course, Mike Osterling shares why standard work is important, the benefits to workers and the organization, the types of standard work, and how to create it. No matter where your organization is on the Standard Work spectrum, this course deepens the understanding and provides practical applications to reap the benefits of Standard Work. You’ll learn:
1. What Standard Work is and how it benefits workers and the organization
3. The types of Standard Work
4. Elements of well-designed and well-documented Standard Work
4. Methods for managing and improving Standard Work
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
This course is available with Latin-Spanish subtitles and handouts.
What You'll Earn
Learners who pass the final exam with a score of 70% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.
Course Breakdown
- Lesson 1 – What Standard Work Is
- Lesson 2 – Misconceptions
- Lesson 3 – Benefits
- Lesson 4 – Clarifications
- Lesson 5 – SDCA
- Lesson 6 – Preparation
- Lesson 7 – Observing the Current State
- Lesson 8 – Documenting the Current State
- Lesson 9 – Documenting Standard Work
- Lesson 10 – Work Instructions
- Lesson 11 – Job Aids
- Lesson 12 – Rollout
- Lesson 13 – Sustaining and Improving