Creating a culture with a high degree of psychological safety is essential when building a top-performing organization.
Psychological safety is a person’s belief that they can express what they see, share what concerns them, and ask what they need to ask—without being ridiculed, punished, or quietly excluded.
In this course, Mark Graban explores what leaders can do to build psychological safety and create the conditions for an organization and its people to perform at their best.
You will learn:
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What psychological safety is—and common misconceptions about it
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The four stages of psychological safety
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Two reasons why people stay silent
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Four leadership behaviors that build psychological safety
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How to assess progress
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
What You'll Earn
Learners who pass the final exam with a score of 80% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.
Course Breakdown
- Lesson 1 – Introduction
- Lesson 2 – Psychological Safety Defined
- Lesson 3 – Psychological Safety Misconceptions
- Lesson 4 – Achieving Excellence & Psychological Safety
- Lesson 5 – Four Stages of Psychological Safety
- Lesson 6 – Why People Don’t Speak Up – Part 1
- Lesson 7 – Why People Don’t Speak Up – Part 2
- Lesson 8 – Key Leadership Behaviors – Part 1
- Lesson 9 – Key Leadership Behaviors – Part 2
- Lesson 10 – Key Leadership Behaviors – Part 3
- Lesson 11 – Key Leadership Behaviors – Part 4
- Lesson 12 – Measuring Organizational Success
- Lesson 13 – Measuring Individual Success & Getting Started