A3 Reports are a succinct and powerful way to communicate more effectively and develop people, whether the reports are being used to propose a new idea, manage a project, or solve a problem.
In this course, which focuses on how problem-solving A3 Reports are used to develop deep problem-solving capabilities, Mike Osterling uses a real-world case study to show how these game-changing storyboards are developed.
You will learn:
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The people development and organizational benefits of adopting problem-solving A3 Reports
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The most common report components
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The step-by-step process for creating an effective problem-solving A3 Report
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How to avoid the common mistakes problem solvers make when reflecting their process
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How to use A3 Reports to spread learning across an organization
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
What You'll Earn
Learners who pass the final exam with a score of 80% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.

Course Breakdown
- Â Lesson 1 – Introduction
- Â Lesson 2 – A3 Report Purpose
- Â Lesson 3 – A3 Report Use
- Â Lesson 4 – Report Components
- Â Lesson 5 – Report Structure
- Â Lesson 6 – Getting Started
- Â Lesson 7 – Define the Problem
- Â Lesson 8 – Scope the Problem
- Â Lesson 9 – Understand the Current State
- Â Lesson 10 – Discover the Root Cause(s)
- Â Lesson 11 – Define and Test the Hypothesis
- Â Lesson 12 – Rollout the Countermeasure(s)
- Â Lesson 13 – A3 Report Pitfalls & Reflection
- Â Lesson 14 – Building Organization-wide Capabilities