Senior Leader Gemba Walks provide a powerful way for executives to connect strategy to the reality of day-to-day operations. Rather than relying on reports or presentations, leaders learn how to directly observe work systems, engage teams, and identify key barriers that limit performance.
Well-designed senior leader walks reveal the degree of process and work system effectiveness—and are also used for developing people, triggering mindset shifts, and setting the stage for “cultural reboots,” when needed.
In this course, instructor Michael Bremer provides a step-by-step approach for planning, conducting, and following up on Senior Leader Gemba Walks that connect leaders to their teams, drive measurable business results, and make leadership more enjoyable.
You will learn:
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A structured approach for conducting Senior Leader Gemba Walks
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How to prepare for the walks
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What to do during a walk
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How to follow-up after a walk
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How to sustain, spread, and evolve the practice across an organization
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
What You'll Earn
Learners who pass the final exam with a score of 80% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.
Course Breakdown
- Lesson 1 – Overview
- Lesson 2 – Benefits of Senior Leader Gemba Walks
- Lesson 3 – Walk with a Purpose
- Lesson 4 – Mindsets & Presence
- Lesson 5 – Observing, Listening, Questioning, Responding
- Lesson 6 – Preparing for a Walk – Part 1
- Lesson 7 – Preparing for a Walk – Part 2
- Lesson 8 – The Walk – Part 1
- Lesson 9 – The Walk – Part 2
- Lesson 10 – The Walk – Part 3
- Lesson 11 – Gemba Walk Follow-up
- Lesson 12 – Virtual Walks & Office Settings
- Lesson 13 – Sustaining & Evolving the Practice