Facilitation is one of the most important capabilities you can develop. While this course focuses on facilitating a specific type of work—making business improvements—you’ll gain helpful tips that apply to leading meetings and group activities of all types.
You will learn:
1. A facilitator’s roles and responsibilities
2. The skills and traits that successful facilitators possess
3. The tasks a facilitator needs to do before, during, and after team-based improvement sessions
4. The range of situations facilitators may encounter and need to prepare for
5. Considerations when facilitating virtual teams or co-facilitating with another person
6. How facilitators can develop deeper and deeper capabilities on the journey to mastery
This course includes an assessment you can use to discover your “capability score” and develop a development plan to continuously raise your score.
Licenses are valid for one learner only and are not transferable. All learners must have their own license to view or listen to the course.
What You'll Earn
Learners who pass the final exam with a score of 70% or higher receive a signed, dated, and numbered course completion certificate and Achievement Badge.
TKMG Academy Achievement Badges include digital credentials—issued by Credly—which verify accomplishment. Learners can easily share their badges on LinkedIn and other social sites—and with employers and professional associations—to demonstrate their commitment to continuous learning and growth.
Course Breakdown
- Lesson 1 – Introduction
- Lesson 2 – Facilitator Roles & Responsibilities
- Lesson 3 – Key Traits & Capabilities
- Lesson 4 – Charter Development
- Lesson 5 – Session Preparation – Part 1
- Lesson 6 – Session Preparation – Part 2
- Lesson 7 – Session Kick-Off
- Lesson 8 – Facilitation Techniques – Part 1
- Lesson 9 – Facilitation Techniques – Part 2
- Lesson 10 – Facilitation Techniques – Part 3
- Lesson 11- Facilitation Techniques – Part 4
- Lesson 12- Facilitation Techniques – Part 5
- Lesson 13 – Co-Facilitation
- Lesson 14 – Facilitating Virtual Teams
- Lesson 15 – Session Wrap-Up
- Lesson 16 – Achieving Facilitation Mastery